Privacy Policy

Last Updated: January 2026

Eastern Royal Medical Transport, LLC ("Eastern Royal Medical Transport," "Us," or "We") is committed to protecting the privacy of the users of our website and services.

Information We Collect

We collect information directly from users of our website and services. The personally identifiable information we may collect includes:

  • Contact information (name, address, email, phone number)
  • Location information for pickup and destination
  • Medical condition information relevant to transportation needs
  • Domain name and IP address
  • Information about how you use our website

How We Use Your Information

The information we collect may be used for:

  • Providing transportation quotes and services
  • Coordinating medical transport logistics
  • Communicating with you about your transportation needs
  • Improving our website and services
  • Sending service-related announcements

Information Sharing

We do not sell, share, or transfer your personal information to third parties except as necessary to provide our transportation services, comply with legal requirements, or with your explicit consent.

We may share information with medical facilities, healthcare providers, and transportation partners solely for the purpose of coordinating your medical transport.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our staff receives training on privacy practices, and access to personal information is limited to those who need it to perform their duties.

Cookies and Tracking

Our website may use cookies to enhance your experience, save preferences, and analyze website usage. You can configure your browser to refuse cookies, though this may limit some website functionality.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Your California Privacy Rights

California residents have the right to request information about how their personal information has been shared with third parties for direct marketing purposes. Contact us to make such a request.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: info@easternroyalmedicaltransport.com
  • Phone: 1-800-696-1495